Privacy Policy

Patina connects interior designers with the manufacturers who build their furniture. This policy covers the Patina Designer Portal at app.patina.cloud and the Patina Chrome extension. If you have questions, write to hello@patina.cloud.

We collect three kinds of information:

• Account information — your email, name, and studio, when you create a Patina account.
• Content you add — projects, the products you capture, images, notes, and client details you put into your workspace.
• Usage information — product analytics through PostHog, hosted in the US. The Chrome extension does not do session recording.

On app.patina.cloud, and on the client and admin portals, PostHog may record how you use the screen — page views, clicks, and a replay of your session — so we can see where the product is confusing or broken. The Chrome extension does not record sessions.

The extension reads the product page you’re on only when you choose to capture it — from the toolbar, with ⌘⇧S, or from the right-click menu. When you do, it sends the product’s name, price, images, description, and URL to your Patina workspace.

It also reads your app.patina.cloud sign-in cookie, so you don’t have to sign in a second time, and stores your session in the extension’s local storage. It sends usage events tagged with your user ID and the extension version.

It does not read pages you don’t capture, and it does not track your browsing history.

Your data is stored with Supabase and served through Cloudflare, both in the United States.

We share data only with the service providers that run Patina, and only as needed:

• Supabase and Cloudflare — hosting, database, storage
• PostHog — product analytics
• Resend — email delivery
• Stripe — payments
• Anthropic — we send content to Anthropic’s Claude API to prepare suggestions and drafts for you to review. That includes documents you upload (an FF&E schedule, a presentation deck), the public details and images of products you capture, text replies from your clients and trades on the field line, and companion messages. Anthropic processes it under its commercial terms and does not use it to train its models.
• Twilio — SMS to and from phone numbers you give us for field coordination, including the number and the message text.

We do not sell your data.

When your studio corrects a suggestion — a style, a material, a dimension Patina read from a product — that correction helps improve the suggestions Patina gives every studio. We use the correction itself, not your clients’ names or contact details.

An owner or admin can opt your studio out at any time in Studio settings → Teaching, or by writing to hello@patina.cloud. From then on, your studio’s new corrections stop shaping suggestions for other studios. Style tags you add to a shared catalog piece stay visible to anyone who sees that piece, and what Patina already learned from earlier corrections isn’t removed.

When you add a client or a trade to a project, their name, contact details, and the messages you exchange through Patina are stored in your workspace and used only to run that project. Messages to them wait for you to send, unless your studio has chosen to send a kind of reminder on schedule. Clients and trades can reply STOP to any text to stop receiving them.

To delete your account, email hello@patina.cloud. Deletion completes after a 30-day grace period, during which you can cancel the request. Once it completes, your captured products and project content are removed with the account.

You control what you capture and what you put into a project. You can review, edit, or remove your content from your workspace at any time, and you can ask us to export or delete your account data.

Questions about this policy or your data go to hello@patina.cloud.

If we change this policy in a material way, we’ll update the effective date above and let you know through the portal.